Privacy Policy

At Southern Cross Career Solutions, we are committed to protecting your privacy and ensuring the security of your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our services. We adhere to applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant Australian privacy legislation.

Information We Collect

We collect personal information that you voluntarily provide to us when you register for courses, subscribe to newsletters, request information, or otherwise interact with our online platform. This information may include your name, contact details, employment history, education background, and other information relevant to professional training and development.

We may also collect information automatically through cookies and analytics tools to better understand usage patterns and improve your experience on our platform.

Use of Your Information

We use your information to:

• Provide and manage our training and coaching services effectively
• Communicate with you regarding course updates, promotions, and relevant content
• Respond to your inquiries and requests
• Comply with legal obligations and regulatory requirements
• Improve our offerings and website functionality
• Protect against fraud and unauthorized access

Legal Basis for Processing

Our processing of your personal data is based on one or more of the following lawful grounds:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Legitimate interests pursued by Southern Cross Career Solutions, such as service improvement and fraud prevention

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our platform and delivering services, under strict confidentiality agreements. These parties are authorized to use your information only as necessary to provide these services.

We may disclose personal information if required by law, regulation, or legal process.

Data Storage and Security

Your personal data is stored securely at our facilities and with our service partners, located within Australia or countries with adequate data protection standards. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, to comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Under applicable data protection laws, you have rights concerning your personal data, including:

• The right to access the information we hold about you
• The right to rectify inaccurate or incomplete data
• The right to request erasure of your personal data under certain conditions
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time, where processing is based on consent

To exercise these rights, you may contact us by mail at the address below. We will respond to your request in accordance with legal requirements.

Cookies and Tracking Technologies

Our site uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content. You may manage your cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of our platform.

Children’s Privacy

Our services are intended for individuals who are at least 16 years of age. We do not knowingly collect personal information from children under this age without parental consent. If we become aware that we have inadvertently collected data from a child under 16, we will take prompt steps to delete the information.

International Data Transfers

If we transfer your personal data outside of Australia, we will ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated policy will be available on our platform, and we encourage you to review it regularly.

Contact Information

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

By using our site or services, you acknowledge that you have read and understood this privacy policy and agree to the collection and use of your information as described herein.